Terms of Service

Last updated: October 1, 2026

Overview

This website is operated by Tinniva. Throughout the site, the terms “Tinniva,” “we,” “us,” and “our” refer to Tinniva.

Tinniva offers this website, including all information, tools, products, and services available through the website (collectively, the “Services”), to you conditioned upon your acceptance of these Terms of Service.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein or available by hyperlink.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access or use the Services.

We may update or modify these Terms from time to time by posting the revised version on our website.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.

You may not use our products or Services for any illegal or unauthorized purpose or violate any applicable laws while using the Services.

You must not transmit viruses, malware, destructive code, or otherwise interfere with the operation or security of the website.

Products purchased from Tinniva are intended for personal use unless otherwise authorized by us in writing. We reserve the right to refuse or cancel orders that appear to involve unauthorized resale, fraud, abuse, or misuse of our products or Services.

2. General Conditions

We reserve the right to refuse Service to anyone for any lawful reason.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, website content, or access to the Services without our prior written permission.

We reserve the right to limit or cancel orders or accounts where we reasonably suspect fraud, abuse, unauthorized resale, deceptive conduct, or misuse of our website, brand, content, or products.

3. Accuracy of Information

We make reasonable efforts to ensure information on our website is accurate and current.

However, information presented on the website is provided for general informational purposes and should not be relied upon as the sole basis for making health, medical, financial, legal, or other professional decisions.

We reserve the right to correct errors, update information, or modify website content at any time.

4. Products and Pricing

Prices, product descriptions, promotions, packaging, formulations, availability, and other product details may change without notice.

We reserve the right to limit quantities, restrict sales to certain geographic locations, discontinue products, or cancel orders where reasonably necessary.

We make reasonable efforts to display product images and colors accurately, but actual appearance may vary depending on your device or display.

All prices shown on the website are in U.S. Dollars unless otherwise indicated.

5. Dietary Supplement and Health Disclaimer

Tinniva products are dietary supplements.

These products are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding dietary supplements have not been evaluated by the United States Food and Drug Administration.

Information provided through our website, product descriptions, marketing materials, educational materials, customer reviews, or other content is for general informational and educational purposes only and is not intended as medical advice.

You should consult a qualified healthcare professional before using dietary supplements, particularly if you are pregnant, nursing, taking medication, have a medical condition, or have questions about whether a product is appropriate for you.

Individual experiences and results may vary. We do not guarantee any specific outcome from the use of our products.

SP Nutrition uses substantially similar dietary-supplement and FDA disclaimer language in its own terms. Pasted markdown

6. Orders and Billing Information

We reserve the right to accept, decline, limit, or cancel any order placed through the Services.

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information for all purchases.

If an order is modified or cancelled after being placed, we may attempt to notify you using the email address or other contact information provided during checkout.

Order confirmation does not necessarily constitute final acceptance of an order.

7. Payments

By submitting payment information, you represent that you are authorized to use the payment method provided and authorize us and our payment processors to charge the amounts disclosed at checkout.

Payments may be processed through Shopify or other third-party payment providers and may be subject to their own terms and privacy policies.

We are not responsible for fees imposed by your bank, card issuer, payment provider, or financial institution.

8. Shipping and Delivery

We currently ship to the locations listed in our Shipping Policy.

You are responsible for providing a complete and accurate shipping address.

Shipping and delivery dates are estimates and are not guaranteed. Carrier delays, customs processing, weather, incorrect address information, and other circumstances outside our control may affect delivery.

Please review our Shipping Policy for current shipping rates, estimated delivery times, and additional information.

9. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

Depending on the bundle purchased, Tinniva currently offers a 30-, 60-, or 90-day money-back guarantee as described in our Refund Policy.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

10. Electronic Communications

By placing an order, creating an account, contacting us, or otherwise using the Services, you agree that we may communicate with you electronically regarding your order, shipping, customer service inquiries, account, transactions, or other operational matters.

If you separately opt in to marketing communications, you may unsubscribe from promotional emails using the unsubscribe link contained in those messages.

11. Personal Information

Your submission of personal information through the Services is governed by our Privacy Policy.

We and our service providers may use cookies, pixels, analytics tools, and similar technologies as described in that policy.

12. Third-Party Services and Links

Certain features of our Services may rely on or link to third-party websites, applications, tools, or services.

We are not responsible for the content, security, accuracy, availability, privacy practices, or policies of third-party services.

Your use of third-party services may be governed by separate terms and privacy policies.

13. Reviews, Feedback, and User Submissions

If you submit reviews, testimonials, photographs, videos, comments, feedback, ideas, or other materials to us, you represent that you have the right to provide that content and that it is truthful and does not violate the rights of others.

Unless otherwise agreed in writing, you grant Tinniva permission to use, reproduce, publish, display, and distribute submitted content in connection with our business and marketing activities.

We reserve the right to moderate or remove content that is unlawful, misleading, offensive, infringing, fraudulent, or otherwise inappropriate.

14. Errors and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct such errors, update information, or cancel affected orders when reasonably necessary.

15. Prohibited Uses

You may not use the Services:

• For unlawful or fraudulent purposes.
• To violate intellectual property or other rights.
• To submit false or misleading information.
• To transmit malicious software or code.
• To interfere with website security or functionality.
• To collect personal information about others without authorization.
• To spam, scrape, crawl, or otherwise misuse the Services.
• To falsely represent an affiliation with Tinniva.
• To make deceptive or unauthorized claims using our brand or products.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that access to the Services will always be uninterrupted, secure, error-free, or available.

Nothing in these Terms excludes any warranty, right, or protection that cannot lawfully be excluded under applicable consumer protection laws.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Tinniva and its suppliers, service providers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Services or products.

Where applicable law does not allow certain exclusions or limitations, our liability will be limited only to the maximum extent permitted by law.

18. Intellectual Property

All website content, including text, graphics, logos, product names, photographs, designs, software, and other materials, is owned by or licensed to Tinniva and is protected by applicable intellectual-property laws.

You may use the Services for personal, non-commercial purposes only unless we provide prior written authorization.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit our content without permission.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

20. Termination

We may suspend or terminate access to the Services if we reasonably believe these Terms have been violated or the Services have been misused.

Obligations and liabilities incurred before termination will survive where applicable.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the agreement between you and Tinniva regarding use of the Services.

22. Contact Information

Questions regarding these Terms of Service can be sent to:

Tinniva
support@tinniva.com